Müşteri Temsilcisi – Ümraniye, İstanbul

Engelli kontenjanı

İl / İlçe Ümraniye, İstanbul

Meslek Müşteri Temsilcisi

Son Başvuru 08.09.2026

Öğrenim Lisans

Çalışma Şekli Tam Zamanlı

Açık Pozisyon 2

İlan No 00009746028

Kalan Süre 2 gün kaldı

İş Tanımı

Key Responsibilities

•   Delivers a positive customer experience for all customers and ensures a smooth execution of the end-to-end shipment lifecycle by working closely with the customer and internal teams
•   Hunts leads and follows up on opportunities for new customers, lost or inactive accounts as well as regular accounts
•   This includes conducting campaigns and sales promotions across customer opportunities
•   Ensures all products and services are sold to the customer to maximize profitability
•   Builds strong relationships with all stakeholders including offshore Global Service Center teams
•   Is fully responsible for customer satisfaction and has experience with customer interaction
•   Has a full understanding of customers' business drivers, needs and requirements
•   Manages the sales pipeline, segmentation and accurate forecasting
•   Handles incoming customer services queries, issues and exception management

We are looking for:

•   Min. 2 years of experience in Export and Import at shipping industry.
•   Demonstrated experience in handling customer requests with a commercial mindset.
•   Strong sense of urgency and exceptional prioritization skills for time-critical tasks.
•   Ability to independently organize and structure daily work, efficiently managing workload with agility.
•   Proficiency in MS Office, particularly Outlook and Excel.
•   Excellent verbal and written communication skills in Turkish and English.

The personal data provided to our company within the scope of job applications will be processed by Maersk Denizcilik Anonim Şirketi (“Maersk Denizcilik”) for the purpose of conducting the application process for candidates. As part of the A.P. Moller-Maersk A/S (APMM) group, we use a global web-based application with servers located abroad to collect and evaluate job applications by our international recruitment teams. To ensure the protection of your personal data in the context of cross-border transfers, we implement the Standard Contractual Clauses issued by the Turkish Personal Data Protection Board and submit the required filings to the Authority. For detailed information regarding our data processing activities, as well as your rights and the relevant privacy notice, you may refer to our Global Data Privacy Statement for Recruiting at https://www.maersk.com/careers/recruitment-process/privacy-statement. Under Article 11 of the Law, you can submit your requests regarding your rights to us via kvkk@maersk.com. For the protection of your personal data, we kindly request that you do not include any special categories of personal data or any personal data unrelated to the evaluation of your job application.